Simple, Transparent Process
Getting a robot repaired should be easy. Our three-step process keeps you informed and in control from intake to handover.
Schedule
Book online, call us, or ship your unit in. Pick a time that works for you and tell us what your robot is doing — or refusing to do.
Diagnose
We run a full-body diagnostic and pull logs and telemetry. A certified robotics technician reviews the results and explains them in plain language.
Repair
We complete the repair with precision tooling and quality parts, then re-calibrate and bench-test. You get a full digital report and warranty details.
Frequently asked questions
Everything you need to know before booking your first appointment.
How long does a typical repair take?
Most diagnostics finish within a few hours. Software and calibration work is often same-day, while joint rebuilds and pack work are scheduled with a clear timeline upfront.
Do you use OEM parts?
We use OEM or equivalent-quality components that meet the manufacturer's specifications, and every installation is backed by our service warranty.
Will my manufacturer warranty be affected?
Our repairs follow factory procedures and typically do not void a warranty. We document every step and review any concerns with you before work begins.
Can I get a loaner unit?
Yes, loaner robots are available for qualifying repairs on supported platforms. Ask about availability when you schedule.